Run Your Operation
PR agencies lose money in the gap between what they promise and what they deliver. Over-servicing is the silent profit killer: an extra hour here, an unplanned media release there, and suddenly a profitable retainer is underwater. Buzzscribed's Account Management gives you real-time visibility across every client, every retainer, and every team member, so you can catch problems before they become write-offs.
Track retainer hours and deliverables for every client. Set monthly budgets, log time against activities, and see at a glance which clients are on track and which are consuming more than their retainer covers. When a team member logs time, it shows up immediately in your dashboards, so there is no end-of-month scramble to reconcile timesheets with promises.
Plan your team's capacity with Gantt charts and activity scheduling. See who is working on what, where the bottlenecks are, and whether your team has bandwidth for that new pitch. Drag and drop activities across your team and timeline. When priorities shift, your plan adjusts, and everyone can see the updated schedule.
Manage deliverables at the retainer level. Define what you have committed to deliver each month, track progress against those commitments, and flag anything that is falling behind. Your clients agreed to a scope of work; Account Management helps you deliver exactly that, visible to your team and, if you choose, visible to your clients through the Client Portal.
Time and activity data flows into your client reports automatically. When it is time to show a client what you have been doing, the data is already there: hours logged, deliverables completed, activities scheduled and delivered. No more manually compiling status updates from scattered spreadsheets. One view of your operation, connected to everything else in Buzzscribed.